Tickets from registered users who are not signed in will be flagged

1 Comments

  • Serge Payette
    Comment actions Permalink

    Hi Alvaro,

      What do you mean exactly by "registered users who are not signed in will be flagged" ? 

      As for attachments to e-mail (or ticket from web-GUI), can you pls. check the following setting ?  Admin >Tickets >Attachments  

      See below snippet for details

    Rgds

    Serge

    0

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