Tool Tip for macros within Zen tickets

Completed

4 Comments

  • Erin Boyle

    Hi Deb,

    Thanks for the feedback! This is definitely an area we'd like to improve in the future. You're absolutely right—agents should not have to apply a macro just to see what it does.

    We won't be getting to this in the immediate future, but it is something on our radar.

    Best,
    Erin

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  • Sorcha Byrne

    Hi

    Any update on this?

    Thanks

     

    0
  • Matt Winer

    +1 from each of my agents on this one!!!

     

    Would be nice since a macro can change so many things.

    0
  • Nicole S.
    Zendesk Community Team

    Hi everyone - 

    Thanks for your feedback! We heard you, and today released Macro Previews. Be sure to check it out!

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