I have read all available articles on adding an image to agent signatures. I have managed to get this working using markup but have the following problems:
1. The "assets" link in the Helpdesk where users are referred to in order to store images is not available, how does one access this? I did overcome this issue by saving the image on my web server but thought I'd list this for the greater community.
2.When viewed in a mail client (eg. gmail) the image is presented as a link and not an embedded image required and as viewed in Zendesk. How do I remove the hyperlink and have it embedded instead in gmail?
3. I would not like to include the signature on every correspondence - only the first would be good enough and if the agent changes.
Step by step including instructions would help in the help articles too - I am not a programmer and find most of the jargon flies way above my head!
Thanks a mill!
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