Link to Help Center gone from my Zendesk
My admin log in to the help center used to be via the life preserver icon on the side bar of my zendesk login.
This has disappeared and there is no way for me to log in as we have single sign-on.
Is there a direct URL to log in to Help Center Admin if you have single sign on? Or is the life preserver icon coming back?
Kath
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Hi Kath - Even with SSO enabled you should still have the life preserver icon. I would suggest that you put in a ticket with Zendesk on this.
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Sounds like you need to use the new Product Tray?
See this announcement:
https://support.zendesk.com/hc/en-us/articles/218267557-Introducing-Zendesk-s-new-Product-Tray -
Thanks Graeme, the Product Tray was it. I can breathe again, doing our annual read through and update of all tutorials this month so was a bit stressed when I could not access HC.
Thanks again.
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@Graeme - Thanks I was just coming back to update this post as I noticed this in my Help Center today.
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