Enable social sharing via email?
At the bottom of articles, there are social sharing options (ie twitter, facebook, etc). However, there is no option to "email" the article. This would be especially helpful for our team - especially our support reps who work on the phone. Then we could quickly connect customers with the content they need, without opening third party email clients or going through tedious searches.
Is there a way to build this into a custom theme?
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Hi Jennifer!
This is a really good suggestion! I would imagine that there's probably some kind of coding magic you could use to make this happen, although we'll have to rely on the Help Center gurus here in the Community to help with that.
I did some hunting around in our Product Feedback Forum, but wasn't able to find any other posts with this suggestion in it. I don't want to move this post over to that forum because I still want you to be able to get help with this from other Community members...would you mind hopping over and posting your suggestion and use case there as well?Our Product Managers see all the posts and comments in that forum, and take that feedback into consideration as they work to make Zendesk better. It'll also give other users who'd like similar functionality a place to share their vote and use case for our PMs to see.
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Thanks for the quick reply Jessie! I've reposted in the Feedback forum.
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Awesome! :)
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Perfect
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Hi :)
Is there any update on this? Is it implemented or?
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Hi Morten,
The feedback only received a couple of votes and comments, so the product team did not pick up the request as it didn't seem important to many users.
You're welcome to create a new feedback thread to see if there are more folks interested in this now than there were three years ago.
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