Deleted your Help Center content? Not to worry!

6 Comments

  • Jessie Schutz
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    Thanks for sharing this, Felix! I'm going to move it over to our Tips & Tricks section. :)

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  • Grow
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    This is great! But crazy that there is not a restore, or backup function in the actual app. I wrote about that here - https://support.zendesk.com/hc/en-us/community/posts/209398128-Need-ability-to-recover-or-back-up-Help-Center-content?preview_as_role=manager

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  • Jennifer Rowe
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    Felix, 

    Are you a technical writer!? This tip is so well written and organized!

    We like this tip so much we're going to have our advocates recommend it when they get HC data recover requests. 

    Thanks for sharing this!

    1
  • Felix Stubner
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    Hey Jennifer, 

    I wouldn't say I am but I have always had a knack for being comprehensive and particular when it comes to tech. I've worked in support industry for some time so I have a good idea of how much detail is required so that even a novice can follow along. I'm really glad to hear that this tip has helped and that it's so well received, really appreciate it!

     

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  • Andrea Saez
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    +1

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  • Felix Stubner
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    Hey everyone, I have created a small tool to backup help center articles, you can check out the article here.

    2

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