Filter PayPal Emails

1 Comments

  • Ben
    Comment actions Permalink

    It seems like the language of these emails might be known, universal, and predictable. Maybe creating a trigger based on the conditions of that string can add a tag like "paypal_silent". 

    Then your ticket creation notification trigger can fire on all tickets except for those with this tag.

    I'm sure there is an answer around email sources but I thought I might suggest a more universally consistent anchor point for trigger behavior in case some of those should come in to your helpdesk.

     

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