Login screen hosted on my server that posts credentials to ZenDesk, possible?



  • Jessie Schutz
    Zendesk Team Member

    Hey Michael!

    Have you taken a look at our Single Sign-On documentation? We have several different options that should do what you need.

  • michael simmons

    Hi Jessie!


    Thanks for that link, we're actually using the "Social media single sign-on" currently and the "Enterprise single sign-on" sounds a little more complex than what we want...

    Basically I have a form with a drop down (containing systems, including zendesk) , a "user name/email" field, password field, and a submit button.

    A good example of this would be https://www.capitalone.com/ 

    I'm using a simple javascript function to change the Form.action to 'https://[myCompany].zendesk.com/access/login' and posting the fields, but it appears I am missing an "authenticity token."

  • Chad Ferguson
    Zendesk Team Member

    Hi Michael,

    For security reasons we do not support customizing your Zendesk's login page, so using SSO is going to be the option if you want to use a custom login page on your website.

    I would suggest that reviewing our JWT SSO documentation as that is going to be the easiest to integrate for this purpose. 





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