Is my registration address also an agent?



  • PROVENTIC **** EMEA Reseller Partner
    Community Moderator

    Hi Roch

    It seems like that you registered with your support email address? If that is the case you need to change the email of your admin/owner agent in the system to your own private email address. When that is done you can add your support email address as an email channel in Zendesk.


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