Widget not working in Firefox

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4 Comments

  • Vivian
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    I have the same problem. Did you solve it? If you solved it, please post your solution. Thank you very much.

    0
  • Zoe von yamo
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    Hello

    We have the same problem 

    Is there a solution for this?


    Thanks!

    0
  • Vivian
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    according to this document https://developer.zendesk.com/embeddables/docs/widget/gtm
    <script> window.zEmbed||(function(){ var queue = []; window.zEmbed = function() { queue.push(arguments); } window.zE = window.zE || window.zEmbed; document.zendeskHost = 'your own website URL'; document.zEQueue = queue; }()); </script> <script src="https://assets.zendesk.com/embeddable_framework/main.js" data-ze-csp="true" async defer></script>

    It works for me. Hope it works for you too.
    0
  • Erica Wass
    Comment actions Permalink

    Hi Starr: Were you able to get this sorted out? If not, I'll convert this to a support request.

    -1

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