Is it possible to create 1 view that shows all our undone SLA tickets (meaning upcoming and/or breached SLA)?
Right now I can create a view that has an upcoming SLA that is greater than 0 hours. And I can create a view that has a previous SLA that is greater than 0. Yet I cannot create a view that shows both.
Is this possible in a way that I am not aware of?
Post is closed for comments.