Deleting posts?


  • Joel Hellman

    If you mean, can end-users delete a post they have made in the community, the answer is: no, if a user creates a post, they can only edit it, not remove it. 

    Upon edit, they can also move the posts between available topics. You might create a topic like 'Posts to remove' which user could choose if they wanted to remove a post, and then have your staff monitor that topic and remove posts. But that's just a workaround, there is no native support for users to delete their own posts. 

    Zendesk agents that have the correct Help Center permissions can delete community posts. 


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