I'm working so far so fine with Insights while building our own custom metrics.
We need to show the results of some of them as Key Metrics via Widget in our reports, but I'm facing a little problem. While we have a custom metric to show when some parameters are correct, the opposite custom metric to the previous one shows no results.
Here is an example of the Custom Metric that works:
And this shows the number of tickets we need just fine,
however, the opposite custom metric (which has to meet the requierements as > 15, >240, >1920....) does not show results.
How come? Any clues?
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