How do I view the Tickets my report refers to?



  • PJ Sto. Domingo
    Comment actions Permalink

    Hey Moraima! I believe you have seen the presenter use a drill-in setting on that report wherein you could access the list of tickets when clicking on the report's numbers. If you'd like to learn more about this functionality and use it on your reports, you could follow the detailed instructions found in this article: Adding drill in to your Insights reports

    Hope this helps! 


Please sign in to leave a comment.

Powered by Zendesk