GDPR: Using Zendesk in Europe

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  • Jessie Schutz
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    Hi Julian! Welcome to the Community!

    We actually have an entire webpage devoted to this topic, which you can find here. The information there should answer most of your questions. 

    With regard to your specific question about having EU user data outside the EU, this is what we have about that on the GDPR page:

    The TL;DR of it is, our legal eagles have done their due diligence to ensure that you are in compliance with GDPR when using Zendesk. Please let us know if you have any additional questions!

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  • Nicole - Community Manager
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    Hey Julian- 

    Just wanted to let you know that our EU Data Protection website has had some updates with additional information recently. 

    There's also an EMEA-specific webinar on Zendesk and GDPR compliance coming up on April 19 that you might be interested in. 

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