New Feature Request: conditional fields app add multi-selection

Completed

6 Comments

  • Chris Sos
    Zendesk Product Manager

    Hi Jennifer,

    Thanks for the feedback. We are aware that the Conditional Fields App does not support multi-select fields, as documented. 

    There is work in progress on conditionality in the product which should overcome this limitation.

    Stay tuned.

    Chris

    2
  • Sebastiaan Wijchers
    Community Moderator

    Hello Chris,

    In the beta section (which is now closed) it was stated that this app will not support multi-select fields at any time. So this means the official stance has changed, and the conditional fields app will support multi-select fields in the fure?

    If that's correct, it might be good to post in update in these threads as well:
    https://support.zendesk.com/hc/en-us/community/posts/115008684967-New-Multi-Select-Field-and-Conditional-Fields-App
    https://support.zendesk.com/hc/en-us/community/posts/115007805807-Multi-Select-Drop-Down-and-Conditional-Fields

    With kind regards,

    Sebastiaan

    1
  • Chris Sos
    Zendesk Product Manager

    Hi Sebastiaan,

    No, the stance has not changed in regards to the app.

    We're exploring making Conditional Fields functionality apart of the core product instead of an App. This will resolve many of the issues that are apart of the app, and also allow conditionality on other parts of the product (for example, SDKs and mobile).

    Keep an eye on our announcements :)

    Chris

    1
  • Sebastiaan Wijchers
    Community Moderator

    Hello Chris,

    Thanks for the clarification!

    With kind regards,

    Sebastiaan

    0
  • Brad Harris

    Curious if there has been any progress on including multi-select fields in the Conditional Fields?

    1
  • Fabio Strasser

    Same question as Brad. It's a core feature now and no updates on the multiselect option.

    1

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