• Axel Dewitte

  • March 10, 2020 16:09

  Please provide us with a timeframe for implementation. We actually look ridiculous on front of our clients. This looks open for 2 years now. 

  Let's move from a Zen attitude to an Active one ;-)

• Dead Account

  • May 15, 2020 04:53
  • Edited

  I thought it time to let the CEO know.

  If ZD cannot understand the importance of having an upload file size increase in the year 2020, then you simply don't know your CX industry well enough.

• Dead Account

  • May 18, 2020 21:04

  I have had confirmation from the ZD CEO that limits will be raised next month.

• Tobias Hermanns

  • May 19, 2020 06:41

  Really?

   

  I heard nothing about it.

• Dead Account

  • May 19, 2020 06:47

  Someone un-published my previous post that linked to it. Let's try again.

  https://twitter.com/mikkelsvane/status/1262031566022180870

• Tobias Hermanns

  • May 19, 2020 06:53
  • Edited

  Thank you sounds promising.

• Nicole S.

  • May 19, 2020 19:01

  Zendesk Community Team

  Hi all - 

  A quick update here. Chad, your original comment was pulled into moderation as we review anything that links to an external site to ensure that it isn't malicious. It should reappear within a day or two. 
  
  I can confirm that the product team is now looking into increasing these limits. They're currently working on an update for this thread, and will post an official update later this week. 

• Tobias Hermanns

  • May 27, 2020 13:36

  Hi Nicole,

   

  how is it looking for official update? :)

• Jon F

  • June 05, 2020 23:37
  • Edited

  Has there been any update to the increase in file size attachment?

• Brian Webster

  • June 17, 2020 03:11

  I'm evaluating whether to start using Zendesk and would also like to know what the new limits will be, as the current ones will just not work (it's not even large enough for a customer to email a screenshot!). Is there any more info available on this?

• Tobias Hermanns

  • June 17, 2020 07:31

  Hello, 

   

  can someone post a update here? At least why a delay is happen to get an update?

• Susana Fernandez

  • June 17, 2020 07:33

  Any news on when the file size limit will be increased?

Post is closed for comments.