Search WITHIN a View

4 Comments

  • Nicole - Community Manager
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    Hi Elizabeth - 

    Thanks for the feedback. Can you give us a little bit more detail about your workflow and why this would be useful to you? 

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  • Elizabeth Cochran
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    Hi, Nicole. 

    Thanks for your response.

    I have had a few occasions where I am inside of a View and don't know how sort and/or don't want to scroll thru the pages of active cases to find the specific ticket(s) for which I am searching.

    Naturally, I click to search, while I've got the View open and forget that when I get the results, I will see the results for all cases.  I do understand I could go back and set filters, but it would be pretty cool to be able to have a checkbox next to the magnifying glass to enable "Search within this View" or something.

    I know things often seem like a simple programming change to many, so if this it too much effort for not a big gain or demand, I totally get it.  

    Just wanted to throw it out there!  Thanks again!  Elizabeth

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  • Noam Stern
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    Hi,

    Can I ask again if there is a way to search within a specific view?

    Thanks!

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  • Nicole - Community Manager
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    Hi Noam -

    A view is effectively a filtered search result, so there's not really a way to search within it. You can sort it a variety of ways, but the best thing to do is structure a view such that it shows what you're looking for. Or, use the search functionality which will pull from all of your tickets.

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