FEATURE REQUEST: Configure visibility of the Zendesk Support plugin for specific JIRA projects

Completed

8 Comments

  • Official comment
    Yuri Mylis
    Zendesk Product Manager

    Hi all, I have some good news. 
    Work on this feature is now complete and it's available as of this week.

    To take advantage of the feature, you will need to update our Jira add-on to the latest version as well as remove all previously configured project restrictions and add them again under the configuration page of our Jira add-on.

     

     

  • Yuri Mylis
    Zendesk Product Manager

    @Steven, thanks for the feedback. This feature request is on our roadmap.

    I'll update this post and the ticket you've open with us when the work is done.

    1
  • Steven Pask

    @Yuri - that's excellent news! Thanks for the update. Any idea on where this is on your roadmap? Even a rough estimate - >90 days?

    0
  • Yuri Mylis
    Zendesk Product Manager

    @Steven. Unfortunately I'm not able to commit to a specific time frame as priorities can change. 

    The current plan is to work on this feature in the time frame you've mentioned.

     

    0
  • Steven Pask

    Thank you - its great to know it will be within the next 90 days. 

    Regards

    0
  • Von Arx, Sabrina

    Hi there,

    we are facing exactly the same issue and we really miss the possibility to restrict the panel to only the Zendesk related projects.

    Thank you, Steven, that you have already opened this feature request (y)

    Regards,
    Sabrina

    0
  • Steven Pask

    Hi - that's excellent news! Thanks for the update. We'll look to update / test this week.

    Regards,

    Steve

    0
  • Von Arx, Sabrina

    Hi Yuri,

    thanks for the update! We have updated the add-on to the latest version and it works perfectly fine. (y)

    Regards,
    Sabrina

    0

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