Ready to Publish status for new articles in Guide



  • Ryan McGrew
    Zendesk Product Manager

    Hey Maria,

    I think I may be missing something in your workflow, but we do offer an "Approved for Publishing" status as part of our Team Publishing feature.

    At step 3, when Person B is review the article that is in "Ready for Review", Person B should be able to click "Approve" to update the article's state.

    From there is will appear in the Approved for Publishing list

    The articles are then no longer in "Ready for Review" and can stay in "Approved for Publishing" until you're ready to publish it. Please do let me know if I missed something here.




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