Real-time updates from agents/customer

Answered

3 Comments

  • Katie Pursinger

    Hi Adrian, 

    I'm not sure if this is exactly what you are looking for, but we made a view to see recent activity. It works pretty well. 

    Hope that helps!

    1
  • Adrian Bester

    That's a great idea, I just something like that. 

    There is a live dashboard on Freshdesk where you can see this kind of information - It would be fantastic



    0
  • Nicole Saunders
    Zendesk Community Team

    Thanks for the feedback, Adrian. I've passed it along to some internal teams. 

    0

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