Insert "Private" videos into Guide



  • Jessie Schutz
    Zendesk team member

    Hi Steve! Welcome to the Community!

    If memory serves, the videos will need to be public in order for them to be visible anywhere in Guide. However, most video hosting platforms give you the option to keep a video public but unlisted and unsearchable. In effect, only people who have the link to the video will be able to view it.

  • Elvis Stansvik

    This is not satisfactory for us. Please provide the ability to upload video files the same way images can currently be uploaded.


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