1. When you link a Zendesk ticket to a JIRA Software issue, do all the comments from the Zendesk ticket get copied across? i.e. there may be customer comments within the ticket that should be read by the developer reviewing the JIRA Software Issue
2. If you transition a JIRA Software issue to closed, can you auto generate a comment to the Zendesk tickets that are linked? i.e. transition issue to close, auto generate comment "This ticket is now resolved" to all the tickets linked
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