[COMPLETED] Automatic flagging of articles due for review

Completed

7 Comments

  • Official comment
    Nicole - Community Manager
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    Hi all - 

    This feature, called "Article Verification" went live today! Please see the announcement post for more information. 

  • Ryan McGrew
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    Hey Peter,

    We're working on functionality around being able to notify authors that their articles need to be reviewed on a timeline right now. Would you mind if I set up some time for you and I to talk about how you currently manage this and how you'd want a feature like this to work?

    Thanks!

    2
  • Pete Holborow
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    Hi Ryan,

    That's fantastic news. Please do. You should be able to see my contact details from my profile here. I have a couple of other colleagues who would be very interested in this too.

    I'll wait to hear from you.

    Pete

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  • Scott Russo
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    I see this question is 5 months old. Any update on this functionality being added to articles?

    0
  • Ryan McGrew
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    Hey @Scott,

    This functionality is currently available in an Early Access Program to Guide Enteprise customers. You can read more here https://support.zendesk.com/hc/en-us/community/topics/360000033507-Zendesk-Guide-EAP-Article-Verification-for-Guide-Enterprise

    Thanks!

    1
  • Scott Russo
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    Hi Ryan,

    Thank you for the fast response. Any chance this functionality will become standard for Guide Professional customers?

    Have a great day

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  • Ryan McGrew
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    Hey Scott,

    At this time this will only be available for Guide Enterprise customers. Sorry.

    Thanks!

    0

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