Help Center Knowledge Base Versioning



  • Ryan McGrew
    Zendesk Product Manager

    Hey Stuart,

    It's a little bit manual at the moment, however you might be able to achieve what you're looking for us Team Publishing on Guide Enterprise.

    Here's a scenario with Team Publishing

    1. An author is working on a new version of the English Article A v1.4
    2. The author save the saves the change and now there's a new Work in progress for English Article v1.5
    3. The author can submit this article review for another author to review it if they like
    4. They can approve the article, if the article has translations, the author will be asked in the UI if they would like to flag the other translations as outdated
    5. These flagged translations will appear in Manage articles in a list called "Flagged translations"
    6. Translators can either monitor this list or you can assign out these translations to translators for updates.

    Let me know if you've got any further questions about this.


  • Stuart Buddrige

    Hi Ryan,


    Thanks for the speedy response and the info. I'll discuss this with colleagues and get back to you if we have any further questions.


    Kind regards,



  • Nicole S. - Community Manager
    Zendesk Community Team

    This post has been closed for comments by the Zendesk Community Team due to inactivity. If you have a related or new question, please create a new post. 


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