Changing the 'From' address with email notifications for article/section followers
Hi there,
I wish we could use the 'From' address noreply@{our_domain}.com instead of noreply@{our_domain}.zendesk.com for notification emails sent to end-users who subscribed to Help Center sections or articles.
This is crucial for our company/brand to remove any Zendesk mention in email notifications, and it sounds there is no way to update this default email address.
Thanks for your consideration.
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+1 This should have been possible from the beginning.
Zendesk offers a fully non-Zendesk-branded product for Professional users, so this should be unbranded by Zendesk as well.
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I agree with Wouter. My IT department is working hard to obtain domains and email addresses. I should be able to use all of the above for all host mapping and communications coming form my teams.
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I agree. Given everything else is able to be white labeled to our email addresses at our domaine, it's a sloppy look to have a ZenDesk email. I would love to utilize the subscription more, but unfortunately we limit it significantly.
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