Incident and Problem Reporting Help - Problem Info with Incident Filters

2 Comments

  • Graeme Carmichael
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    Brandon

    I do not have a good answer for you.

    You can show the problem ticket # and the number of connected incidents. See the recipe here. But you cannot really get any interesting information about the problem ticket- such as its subject.

    The reporting is not too strong in linking problems and incidents.

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  • Jonathan March
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    > The reporting is not too strong in linking problems and incidents.

    That's putting it mildly! :)

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