Using Sprinklr



  • Jessie Schutz
    Zendesk Team Member

    Hi Staphamie!

    Are you using the Sprinklr App that's listed in our App Marketplace?

    I took a look at the app listing and the installation instructions and it doesn't give any information on agent permissions. It looks like you actually install the app from the Sprinklr side of things, rather than from the Zendesk Marketplace, so I think you'll need to check on Sprinklr's site to see if they provide that information. Unfortunately, Sprinklr requires a login to view their documentation on this, so I can't give you any more insight that that. I hope that helps!


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