Is there a way we can find a list of Organisations which haven't submitted tickets in 30 days?

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1 Comments

  • Graeme Carmichael
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    James

    There may be a prettier way of doing this. But you can create a couple of new metrics. It is easier if you make these global metrics rather than specific to your report.

    First find any tickets created in the last 30 Days:

    Now a second new metric to filter this first metric for nil values:

    Now create your report:

    WHAT

    (just leave blank)

    HOW

    • Ticket Organzation

    FILTER

    • User a numerical filter...

     

    0

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