Integrating Images into Tickets responses to Social Media Query


  • Patrick Bosmans
    Zendesk Customer Advocate

    Hey Kelsa,

    At this time, our native integrations for Support do not include the ability to add images, emoji, or gifs.  Nor is there a workaround to add them via copy/paste or app update.

    I might suggest making a feature request in our Feedback Forum to see if our developers could figure out a way to get this added.

    Sorry to be the bearer of bad news, but hopefully your post will spark some interest amongst our other accounts!


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