Organizations list as requester list?

1 Comments

  • Stephen Fusco
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    Hello Jason, 

    Unfortunately, a requester must be a specific user. An organization is just a group of users so they cannot be set as a requester. 

    If what you're trying to do is send mass communications to users in an organization you may want to consider using the customer lists add-on in conjunction with apps like survey monkey/proactive tickets. 

    We also have Zendesk Connect which can be used for email campaigns: https://www.zendesk.com/connect/

     

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