How do I test what different user segments can see?



  • Jules Winckelmann

    Go to Guide > Guide admin > Theming (little eye icon) > Select your theme 

    From this view, you can pick your role on the top of the Guide preview.

  • Miriam Zellnik

    thanks. That was not very intuitive...

  • Jason Fouchier

    I have a question that I think can piggyback on this. When I view as an end user, I don't truly see what an end user sees. Is there any way to log into a test theme as an end user? I need to see what someone with multiple organizations sees, yet when I enable multiple orgs. and view as an end user I still can not see what an end user sees. Any tips or tricks would be greatly appreciated.




         Jason Fouchier

  • Jason Fouchier

    The above post can be ignored, Imade a mistake in what I was setting up.

  • Brett Bowser
    Zendesk Community Team

    Thanks for the heads up Jason!

    Glad you were able to get this issue resolved :)


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