We're trying to display quite a bit of information in Zendesk within the salesforce side panel. It would be really useful to have some level of control over the layout to be able to best optimize the use of space for our needs. For example:
- we would like the field label to be to the left of the field value rather than below
- we'd like to reduce the amount of line spacing to make the information more dense
- we'd like to hide the salesforce id_18 field. It's required for linking the information, but we don't need to see it on the screen.
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