We're using Zendesk to manage our twitter feed. If I respond to a tweet, it is correctly attached to the parent tweet.
The issue comes if I respond to a reply on my last response, my response seems to end up on the first parent tweet, which means we end up with all my responses on the top level tweet and not in a thread. I imagine this seems confusing to users since theres no coherent thread.
Any idea whether this is working as intended?
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