Reset password is not working

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1 Comments

  • Patrick Bosmans
    Comment actions Permalink

    An admin on the account can go into their user profile and either resend the verification email or verify the email address.

    If they are having issues accessing the login, they can also try clearing their cache and cookies or going to subdomain.zendesk.com/access/logout, to make sure that the browser is not caching and incorrect user email.

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