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More Microsoft Teams Zendesk integrations?

Steve Slaviero

Hi Team, 

Wondering if there is more coming in terms Bots (Answer Bot) or other cool integrations coming to MS Teams?

I did notice there was some EAP's for Slack.  Answer bot would be pretty cool!

I know there is a Tab/Connector for Zendesk in the MS Team App Store.

Thanks, 

Steve

3 Comments

  • Dan Cooper
    Community Moderator

    I would love to see more Zendesk integration Microsoft Teams similar to how Slack is getting some attention.  Adding my vote to this one as well. 

    4
  • Dead Account

    I agree with this request, especially now that MS Teams user base has now passed Slack.

    I would also like the ability to only see tickets for a particular company. e.g. I have individual teams, one per customer, so I would like to only see that customer's tickets for their respective team.

    2
  • David Gillespie
    Zendesk Product Manager

    Hi Chad,

    Thanks for your feedback. We're collecting feedback on the MS Teams integration at the moment so I will add this request to our backlog.

    Thanks,

    David

    2

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