Tickets Bucketed by Age


  • Heather Rommel
    Community Moderator

    Hi Steve,

    There are other Admins with way more skills than me on these custom metrics, but I found what works for me in your scenario was an aging report with 4 buckets:


    Which we created with these types of metrics:


    Hope that helps!


Please sign in to leave a comment.

Powered by Zendesk