How can I make a report based on an Updater's Group?

1 Comments

  • Graeme Carmichael
    Comment actions Permalink

    Jacky

    The ticket updater's group is not available in insights.

    That may change with Explore. Currently, the field 'Ticket_updates_group' is listed, but it returns an error when selected. I am not sure why that would be, but it would be a useful addition.

    0

Please sign in to leave a comment.

Powered by Zendesk