Can I use Zendesk to manage App Store reviews?

9 Comments

  • Jessie Schutz
    Zendesk team member

    Hi Petra!

    Are you referring to the Apple App Store, or something else?

    0
  • Anatoly Sharifulin

    Hi. You definitely can. I can recommend you our integration that allows you to collect reviews from both App Store & Google Play and even reply to them.

    Please, check it out: https://www.zendesk.com/apps/support/app-reviews-by-appfollow/ 

    If you have any questions, our team is ready to help you. Thanks in advance.

    1
  • Nicole S.
    Zendesk Community Team

    Thanks for sharing your app, Anatoly.

    0
  • Petra Huanas

    Thank you so much, Anatoly! I've just set up your app! I'll ping you if I have more questions. 

    0
  • Anatoly Sharifulin

    You're very welcome!

    1
  • Arjay C

    The link isn't working anymore. I have been looking for ways to resolve the integration. I wish someone can share more details.

    1
  • Anatoly Sharifulin

    Arjay C thanks for your reply, I changed url of the app. Please check out this: https://www.zendesk.com/apps/support/app-reviews-by-appfollow/

    1
  • Arjay C

    Hi Anatoly! Thank you for your response. I have that installed although it doesn't flow in the App Store reviews for sometime now. I uninstalled and re-installed it. Activate and deactive but all didn't work.

    0
  • Anatoly Sharifulin

    Arjay C could you please contact to the Support team: help@appfollow.io They will help you.

    1

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