Sunshine Events and Zendesk plugins for eCommerce platforms - Driving updates for support


  • Nicole - Community Manager
    Comment actions Permalink

    Hi Michael - 

    Thanks for your questions! We're very excited about the launch of Sunshine. 

    For more information about it, I encourage you to check out the Sunshine features page. The goal of the platform is certainly to enable developers to build a variety of apps, integrations, plugins, etc. 

    As for actual plug-ins and such, there isn't not a lot out there yet, as it's only just recently been released. But you may be interested in the Essentials Card and Interaction History, two new Support features for agents that help to provide relevant context right in the ticket interface. 

    To keep current with new information on Sunshine, I encourage you to subscribe to the Announcements section in the Develop Help Center.


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