Limiting Access to Recordings for Agents


  • Official comment
    Nicole S.
    Zendesk Community Team

    Archived 12/12/19 due to inactivity

  • Neil Weldon
    Zendesk Product Manager

    We recognise the need for more granular permissions across features for Admins, Team Leads and Agents and this is something that we are looking to figure out. Thanks for your input as this helps us make sure what we decide in this area is reflective of customer needs.

    Neil Weldon | Director of Product


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