Limiting Access to Recordings for Agents

2 Comments

  • Official comment
    Nicole - Community Manager
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    Archived 12/12/19 due to inactivity

  • Neil Weldon
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    We recognise the need for more granular permissions across features for Admins, Team Leads and Agents and this is something that we are looking to figure out. Thanks for your input as this helps us make sure what we decide in this area is reflective of customer needs.

    Neil Weldon | Director of Product

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