1. All messages are in english. We need them to be in pt-br
2. once the ticket is closed/solved, when I send a new message to support bot, the message is received but the ticket is not reopened.
3. I closed all opened tickets. I sent a new direct message to the bot, and i still get this error message:
Support Bot by ZendeskBOTHoje às 18:10
Please sign in to leave a comment.