How can I make a report that shows me all the tickets of a list of users?

2 Comments

  • Graeme Carmichael
    Comment actions Permalink

    Jacky

    Rather than tag the users, you need to use a custom user field such as a check box called 'List User'

    You can then create a report:

    HOW

    • User
    • Ticket ID

    FILTER

    • List User is True

     

    1
  • Jacky Feng
    Comment actions Permalink

    Amazing, thank you so much for the quick response Graeme! I'll try this now!!

    0

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