Opting out of segment.io Tracking

3 Comments

  • Nicole S. - Community Manager
    Zendesk Community Team

    Hi Maria - 

    We don't have the ability to block things on a per-user basis, but we can add your domain to a blacklist and then no one from that domain will be tracked.

    Let me know if you want us to do that, and if you can provide any additional reasons I can share with the team that's aggregating info on why users opt out of tracking. 

    0
  • Maria

    Hi Nicole,

    thanks.

    Can I send you the domains somehow privately?

    0
  • Nicole S. - Community Manager
    Zendesk Community Team

    Hi Maria - 

    Apologies for the delayed response; I was out of the office. 

    You can send the request to community@zendesk.com.

    0

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