Google Hangouts Chat Bot Not Working

3 Comments

  • Dan Kondzela
    Zendesk Customer Advocate

    Hi Deagan, I'm sorry to hear of these troubles!

    To start, please clear your cache and cookies to confirm the behavior persists beyond this. If you perform that clearing and the problem persists, can you please let me know? We will likely need to get more specific to your account at that point, which will require an email follow up with you directly.

    I will keep an eye on this post.

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  • Camsoda

    I am having the same issue with the Google Chat Bot. After entering the domain, selecting allow, and selecting my google account, i end up with the error below. I have tried clearing cache but I always get stopped at the same point. I have tried with 2 different accounts.

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  • Phoebe Morin
    Zendesk Customer Advocate

    Hi Dave,

    We haven't heard about the Google Chat bot before, and from looking online, it seems that it was built by Google themselves, so it would probably need to be troubleshooted by them. https://support.google.com/chat/answer/9649420?hl=en&ref_topic=7649114

    Phoebe Morin | Senior Customer Advocate
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