Zendesk Explore to count the number of calls


  • Patrick Bosmans
    Zendesk Customer Advocate

    The Talk Dataset has the attribute, End-User Locale, that records the caller's locale that initiated the inbound call.  At this time, this would be the only attribute Explore would have that would show location.  

    If you would like to see a more specific metric or attribute be added to our datasets, I would recommend posting in our Explore feedback forum to see if this type of data can be added.


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