Knowledge Capture Feedback: Ability to remove a link added via the Knowledge Capture app is no longer present


  • Ryan McGrew
    Zendesk Product Manager

    Hey Nicholas,

    Can you clarify which previous version of the app you were using and what the workflow was? We don't believe we've support "unlinking" in the past, but there's a bit of a long legacy with the Knowledge Capture app and I didn't start working on it until last year.



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