missing images from all posts (from users and agent / support team)

8 Comments

  • Nicole - Community Manager
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    Hi Randolph -

    We've been seeing this issue in our HC as well, and have a team looking into the issue. I've added your comment and a link to this post to the ticket, and will keep you posted as we find out more.

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  • Meredith Pettet
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    I'm having the same issue as Randolph but some of them are still working. I have an open ticket as well. I'm hoping for an easy resolution and to not have to poke through every single post trying to find all the broken images...

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  • Nicole - Community Manager
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    Hi Meredith -

    I've just gotten word that a fix has been implemented. It may take some time for everything to recover, so let us know if you're still seeing this issue in a day or two.

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  • Meredith Pettet
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    Thanks, Nicole! I will certainly reach back out if we're still having issues. 

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  • Nicole - Community Manager
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    Sounds good. One of the rare times I can say I hope we don't hear back from you. :)

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  • Randolph Abelardo
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    Everything seems to be working now. Thanks, @Nicole.

     

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  • Nicole - Community Manager
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    Glad to hear it, Randolph! Thanks for letting us know. :)

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  • Meredith Pettet
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    All good here, as well! Thanks, Nicole! 

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