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4 Comments

  • Nicole S.
    Zendesk Community Team

    Thanks for the feedback, David. We definitely hear you, and deal with many of these same issues here in the Zendesk Community. I've passed this feedback along to the product team that deals with spam and abuse prevention.

    If other users have similar needs or concerns, please share your detailed use-cases here and upvote David's post.

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  • Kasper Sørensen
    Zendesk Product Manager

    We have a number of customers with this sort of request and we're definately looking at a solution.

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  • Patrick Harland-Lee

    I'd be cautious about turning on Community without any kind of spam filter as well... is this something Zendesk is planning?

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  • Nicole S.
    Zendesk Community Team

    Hi Patrick -

    Gather does have a spam filter as part of the product, as well as additional content moderation options which you can customize to pick up on the keywords that you want posts to be filtered on.

    David's suggestions are additional ones that, as Kasper mentioned, the product team is looking into to further improve upon the current spam prevention capabilities.

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