Need the ability to merge organizations

Not planned

3 Comments

  • Official comment
    Nicole - Community Manager
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    Hi Hope and Martin - 

    Thank you for your feedback. It is a request we have heard from a number of users. We've evaluated the request and determined that this is not functionality we intend to add to the product for the foreseeable future. Please see the official comment on this thread: 

    https://support.zendesk.com/hc/en-us/community/posts/203427996-Ability-to-merge-organizations

  • Martin
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    Agreed - it's expected functionality to provide improved data quality which will help in reporting and day to day operation (ie 'Which org do I need to use?' queries).

    1
  • Samuel Alberto
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    @nicole,

    I really hope the PM team reconsiders that decision. Zendesk knows better than anyone that acquisitions happen all the time and partial-acquisitions happen often as well, which can make your data messier than you'd like. Just my two cents. 

    0

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